Eufy just undercut $1,000 robot vacuums with a $500 model that does almost everything – Automated Home

Robot vacuums have come a long way in the past few years. Once considered luxury appliances, they now range from affordable entry-level models to high-end machines that cost well over $1,000.

Many of the pricier options promise AI-assisted cleaning, advanced obstacle detection, and near-total automation. But if you’re looking for a robot vacuum that handles most of your daily chores without breaking the bank, Eufy’s latest model, the Omni C28, might be the perfect fit.

Eufy has been known for delivering solid robot vacuums at a reasonable price. It’s 2024 X10 Pro Omni impressed with its performance and features, and the new Omni C28 builds on that legacy.

Launched at the end of February, the C28 offers stronger suction, a self-cleaning roller mop, and multi-floor mapping. All this comes at a price just under $1,000, making it one of the most affordable robot vacuums with such advanced features.

Keep reading to see how the Omni C28 stacks up in real-world use and whether it’s worth your investment.

What makes the Omni C28 different from other Eufy models?

Eufy’s Omni C28 stands out primarily because it balances affordability with capability. For $500, you get 15,000 Pa of suction power, nearly double the 8,000 Pa found on the older X10 Pro Omni.

This increase in suction makes a noticeable difference on low-pile rugs and hard floors, where debris, dust, and pet hair are collected more efficiently. The robot also features a self-cleaning roller mop that rinses itself during operation, keeping dirty water from spreading around your home.

The C28 retains multi-floor mapping capabilities. While it can’t climb stairs, it allows users to create separate maps for each floor in the home.

Switching between maps is simple in the Eufy app, making it easy to move the vacuum to a different floor and continue cleaning without remapping. This feature is typically reserved for higher-end vacuums, so seeing it included at a mid-range price is impressive.

Design and build quality

The Omni C28 is not the slimmest robot vacuum on the market. Its LiDAR turret on top gives it a taller profile than ultra-low models, but it still slides under most couches and media consoles without issue.

Little‑known fact: Retractable LiDAR technology debuted in 2025 to help robot vacuums access low‑clearance spaces while still providing detailed mapping

Some older low-clearance furniture might be out of reach, but this is a tradeoff for including the advanced cleaning hardware inside.

The build feels solid and functional. The matte black finish hides dust well, which is practical for daily use. The DuoSpiral brush system replaces the standard single roller, reducing hair tangling and making it easier to maintain.

Even after a week of dog hair cleanup, the brush remained relatively clean and efficient. The HydroJet roller mop stays damp and continuously rinses, preventing streaking on hard floors.

The Omni Station is compact compared to other mopping-and-vacuum docks. It handles self-emptying, mop washing, drying, and water management in a single unit.

While it occupies a bit of floor space, it looks modern rather than industrial, and it fits well in a laundry room or tucked against a wall. It may feel large in small apartments, but it delivers automation features that justify the footprint.

Setup and mapping

Setting up the Omni C28 through the Eufy app is straightforward. Pairing via Bluetooth and connecting to Wi-Fi took only a few minutes.

The first mapping run was efficient, with the LiDAR system producing a detailed map of most rooms. The vacuum avoided common obstacles like chair legs and shoes reliably, though cords left on the floor can still get caught. Creating no-go zones in the app solves this issue.

The robot handles thresholds effectively, with official obstacle clearance rated at about 20 mm. It can still tap raised edges before recalculating its path, but the threshold performance is well-suited to everyday transitions between hard flooring and rugs.

Room recognition works well, and labeling areas like the kitchen, living room, and hallway is simple. The app allows quick edits, splitting rooms or renaming them as needed.

Vacuum performance

The Omni C28 excels on hard floors. Every day, debris such as cereal crumbs, dust, and pet hair is collected efficiently in a single pass. Low-pile rugs also see a noticeable improvement over older Eufy models, though thick carpets may require a second pass in Max mode.

For weekly maintenance, it is more than sufficient, though a deep clean with a full-size vacuum may still be needed occasionally.

Edge and corner cleaning is better than average thanks to the extending side brush. While it doesn’t perfectly reach every corner, the dust triangle effect along baseboards is reduced.

The DuoSpiral brush system makes hair management easier, requiring less hands-on maintenance. Overall, the vacuum handles day-to-day cleaning well without demanding constant attention.

Mopping performance

The roller mop is where the Omni C28 shines. The HydroJet system maintains consistent water flow and downward pressure, leaving hard floors visibly clean.

Light spills and dried coffee drips are removed in one session, and even stickier messes see significant improvement after a second pass. Unlike spinning pad systems, the C28 avoids streaking, leaving a consistent, clean finish.

Carpet detection works reliably. The mop lifts automatically when crossing rugs, ensuring no damp spots are left behind.

Water flow is adjustable through the app, letting users increase output in high-traffic or messy areas while reducing it in cleaner spaces. While it doesn’t replace scrubbing grout or heavily soiled areas, it is highly effective for regular maintenance.

Docking and automation

The Omni Station handles five tasks: auto-emptying, mop washing, hot air drying, clean water management, and dirty water storage. After a cleaning session, the vacuum returns, empties its bin, and washes the mop automatically.

The emptying phase is noticeably loud, so scheduling during daytime hours is recommended. Mop washing and drying are quieter and less intrusive.

Water tanks need periodic attention. In a roughly 1,500-square-foot home, the tanks required emptying and refilling every few days. While not completely hands-off, this is a significant reduction in daily chores. The dust bag has lasted over a month in testing, which is a major convenience for regular use.

Little‑known fact: Many robot vacuums can auto‑refill their clean water reservoirs from the base if configured for continuous cleaning cycles.

App experience

The Eufy app is intuitive on Android, though users must ensure they download the correct version. Room editing is easy, and creating routines for vacuuming and mopping is simple.

Firmware updates are smooth, with the robot resuming normal operation after each update without losing maps. Google Assistant integration covers basic commands like starting, pausing, or ending cleaning sessions reliably.

Noise and day-to-day living

In Quiet mode, the vacuum is unobtrusive enough to take calls while it cleans. Max mode is more noticeable but not disruptive.

The loudest noise comes from the dock’s emptying cycle. Planning around this by scheduling it during the day minimizes interruptions. Nighttime cleaning is best when the house is empty, as the fan and mop drying cycles are slightly audible.

Maintenance and long-term ownership

Even with automated cleaning features, some attention is required. The dirty water tank benefits from a weekly rinse to prevent odor.

Filters should be tapped out or rinsed every couple of weeks. Consumables like dust bags, side brushes, and mop rollers are additional costs but are reasonably priced compared to high-end competitors. For regular upkeep, the Omni C28 is manageable and reliable.

Value and who it’s for

The Omni C28 is ideal for homes with mixed flooring, including hardwood and rugs. Pet owners will appreciate the detangling brush, and busy households benefit from the automated features without paying flagship prices.

Small apartments with primarily carpet or limited space for the dock may find it overkill. It does not replace full deep cleaning, but it dramatically reduces daily chores.

The Omni C28 lists at $799.99 on Eufy’s US site, and current promotions have dropped it as low as $499.99. At that lower price, it delivers features that are often associated with more expensive robot vacuum and mop combos.

Considering suction power, automated mop cleaning, multi-floor mapping, and solid app integration, this is an impressive package for the price.

Eufy also used CES 2026 to showcase the Video Doorbell S4, a new smart doorbell with 3K video, a 180-degree panoramic view, and OmniTrack motion tracking. It was announced as part of Eufy’s broader smart home lineup for a Q1 2026 release.

Like the Omni C28, the Video Doorbell S4 is positioned as a feature-rich smart home product with a 3K camera, a 180-degree panoramic view, and AI-powered tracking features. Early CES 2026 coverage also described battery or wired power options and smart home integration.

For readers curious about Eufy’s approach to affordable smart home tech, check out our full breakdown of the Eufy Video Doorbell S4 and how it stacks up against other smart doorbells.

What’s ahead?

The Eufy Omni C28 is not perfect, but it is a compelling mid-range option. It handles hard floors, low-pile rugs, and routine maintenance effectively.

The roller mop and automated dock make day-to-day cleaning much simpler. While it cannot replace a full deep clean or handle heavy carpets with the finesse of premium models, it performs most of the tasks expected from a robot vacuum.

For families and individuals seeking an affordable, capable, and automated cleaning solution, the Omni C28 is an easy recommendation.

TL;DR

• Eufy Omni C28 undercuts $1,000 robot vacuums with a $500 price point.
• Offers 15,000 Pa suction, a self-cleaning roller mop, and multi-floor mapping.
• Performs best on hard floors and low-pile rugs; carpets may need a second pass.
• Omni Station automates dust emptying, mop cleaning, and drying.
• App is intuitive, supports routines, and integrates with Google Assistant.
• Noise is manageable in Quiet mode, louder during dock emptying.
• Maintenance is required for water tanks and consumables, but routine is easy.
• Ideal for mixed flooring homes and pet owners; small apartments may find it too large.
• Current pricing varies by promotion, with Eufy listing the Omni C28 at $799.99 and sale pricing dropping it as low as $499.99.
• Overall, a strong mid-range robot vacuum that reduces daily chores without costing flagship prices.

This article was made with AI assistance and human editing.

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